Professionalism, Honesty, Follow-Up and Customer Care
Howard Katzman did a Home Performance Assessment for me. I was very impressed by his professionalism, honesty, follow-up and customer care. Howard responded to my initial contact in a timely manner. He quoted a price based on the information I shared on my house specifications. Howard explained aspects of what he was doing and why. After I received the report Howard called to see if I had any questions. He is also willing to suggest professionals to take care of the issues I want to address. Howard is for assessment report follow-up questions and professional recommendations whenever I may have them.