Found my energy leaks; gave great advice

Howard arrived on time and inspected my house with a blower door and an in-depth inspection of the crawlspace, attic, walls, windows, and doors. A few days later, he gave me a comprehensive report of the state of the house regarding energy efficiency, comfort, and some structural issues. He created a prioritized list of recommendations for us, and recommended a company to perform the work. 

Howard was very responsive to all my questions, and I had several phone calls with him to discuss the options around crawlspace encapsulation and termite inspection, for example. The work is now complete, and I am warmer and happier as a result.